Managing insurance claims is our core business, especially when it comes to complex or major claims. In doing so, we strive to achieve successful, swift, and fair results. Our goal is to ensure our clients receive the agreed benefits and services. We therefore pool all our resources to assist our clients from the very beginning.
Understanding Your Risks
We provide companies with project-specific support and targeted engineering services. We also help our clients to help themselves. During the last years, we noted a sharp rise in the demand for crisis and business continuity management. Hence, we assist companies to prepare themselves, to act systematically, and be one step ahead in the event of a major claim.
Providing Tailored Solutions
Managing risks via a risk transfer requires tailored and transparent insurance programmes. Ideally, there should be no nasty surprises in the event of a claim, e.g.: the lack of risk adequate components in coverage or insufficient insurance sums.
Special contractual provisions for loss adjustments help speed up the process and avoid potential pitfalls. We step in right at the beginning and agree upon independent assessors, implement claims handling procedures and sensitise our clients during workshops.
Creating Added Value
Handling complex and major claims professionally requires us to be familiar with our clients’ business models, their processes, products and services as well as their industry sector. Our vast insight enables us to manage claims proactively and meet assessors, crisis communication experts and loss adjusters at eye level.
By acting as “facilitators” and “translators”, we take care of the strategy and communicate in a transparent manner to shed light on facts, answer any technically related questions, and clarify matters concerning economic impacts and insurance coverage. In this way, we ensure the contractually guaranteed performance of services by the insurer and thus secure liquidity for our clients.
Best in Class – GrECo Complex Claims Team : Complex and major claims are best managed by our Complex Claims Team. In the event of a claim, they nominate a Complex Claims Manager to steer the entire claims settlement process. Depending on the specifics of an individual case, we combine GrECo’s most suitable resources with the Complex Claims Team.
Georg Winter offers some insights into his vision for GrECo. Interview was originally published in Lockton Global Partners Magazine.
In July, Adam was recruited in a newly created executive leadership role, to run, build and develop GrECo’s specialist Health & Benefits business across its 17 countries.
Ante Banovac shares his thoughts about future risks facing the insurance industry and the state of the insurance market in Serbia, Slovenia and Croatia
General Manager GrECo Risk Engineering
T +43 5 040411160